M
Feature

Real-Time Orders.

Orders appear the instant they're placed. Audio alerts, status tracking, search, and one-click status advancement — all in real-time.

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What's Included.

Audio & Browser Alerts

New orders trigger a three-tone audio chime and a browser notification so you never miss an incoming order, even away from the screen.

Status Filters

Filter orders by status: Pending, Confirmed, Preparing, Ready, Out for Delivery, Delivered, Cancelled. See exactly what needs attention.

Search Orders

Search by customer name or order ID. Find any order instantly across your full order history.

Status Advancement

One-click status updates: Pending → Confirmed → Preparing → Ready → Out for Delivery → Delivered. Each step logs the timestamp.

Delivery vs Pickup

Order type (delivery or pickup) is clearly labeled. Delivery orders show the customer's address for easy dispatch.

Order Details Panel

Click any order to see the full detail panel: items, quantities, prices, special notes, customer info, payment method, and tip amount.

Real-Time via Firestore

Orders use Firestore onSnapshot listeners — they appear the instant a customer submits, with zero page refresh needed.

Ties into Analytics

Every order feeds into your Analytics dashboard with revenue totals, order counts, top items, and daily trends — all computed from real data.

Questions & Answers.

How quickly do new orders appear?+
Orders appear in real-time. We use Firestore's onSnapshot listener, so orders show up the instant the customer submits them — typically under 1 second. An audio chime and optional browser notification alert you.
Can I see the full details of an order?+
Yes. Click any order row to open the detail panel showing all items with quantities and prices, special instructions/notes, customer name, email, phone, delivery address (if applicable), payment method, tip, and total.
What order statuses are there?+
The status flow is: Pending → Confirmed → Preparing → Ready → Out for Delivery → Delivered. You can also mark orders as Cancelled. Each status change is a one-click action from the order detail panel.
Does this work with the Kitchen Display?+
Yes. The Orders page and KDS are reading from the same Firestore orders collection. When you advance an order's status in the Orders page, it reflects in the KDS, and vice versa.
Can I search and filter orders?+
Yes. There's a search bar to find orders by customer name or order ID, and status filter tabs to show only orders in a specific state (e.g., show only Preparing orders).

Never miss an order.

Real-time alerts. Instant status updates.

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